NHS App

We encourage you to enable NHS App notifications - not only will all messages be securely stored in the app, but this also helps the NHS save money, as notifications are free while SMS messages have a carrier fee.

Watch the short video to learn how to enable notifications in the NHS App:

College Way Surgery uses an Online Consultation system that can be accessed through the NHS App.

Watch the video below to see how you can submit an online consultation to us.

Once you create your NHS App account, you will be prompted to answer a series of questions to verify your identity. Typically, this can be done through the app by uploading a photograph and recording a short video. However, this process occasionally encounters issues. If you're struggling to complete this step, you may need to verify your identity manually by visiting the surgery with identification, where we can assist in verifying your account.

Watch the short video below to see the steps which lead you to your medical records

Watch the short video below to see the steps to take to order your repeat medication

Please be aware that any acute items will not be visible to order. If you have recently joined the practice and cannot see any repeat medication, please arrange an appointment with your GP to review your current repeat prescriptions, these will then be available for you to order.

Watch the short video below to see how you can check your symptoms with 111.

Watch the short video below to see how you can book a COVID-19 vaccination using the NHS App.