You and your general practice

As part of our commitment to providing safe, high-quality healthcare, we want to ensure you have access to clear information about what you can expect from our practice and what we ask of you in return.

The NHS has created a helpful guide outlining your rights, responsibilities, and what you can expect when using general practice services in England.

This resource covers important topics such as:

• Accessing appointments and services

• What to do in an emergency

• Respect and behaviour in healthcare settings

• How we work to improve care

We encourage all our patients to read this guide to better understand how we can work together to ensure the best possible care.